Return and Refund Policy

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At Angelys LLC, we take great care in crafting and packaging our handmade hair and skin products to ensure quality upon shipping. Due to the nature of our products, all sales are final, and we do not offer refunds or returns.

No Refunds or Returns

• Due to hygiene and safety reasons, we do not accept returns or issue refunds on any products once they have been shipped.

• We encourage customers to review product descriptions and ingredients carefully before purchasing. If you have any concerns or allergies, please conduct a patch test before full use.

Damaged or Lost Packages

• Once an order leaves our facility, we are not responsible for lost, stolen, or damaged packages during transit. If your package is damaged upon arrival, please contact the shipping carrier directly to file a claim.

• If your tracking number shows that your package was delivered but you did not receive it, please check with your local postal service or neighbors before reaching out to the shipping carrier.

Order Issues & Customer Support

• If you receive the wrong item, please contact us at angelysllc@gmail.com within 48 hours of delivery with your order number and photos of the incorrect product, and we will work to resolve the issue.

By placing an order with Angelys LLC, you agree to this policy. We appreciate your support and understanding!